Shipping Policy

At Vogue Vessels, we are committed to making your shopping experience simple, reliable, and convenient. We carefully process every order and work with trusted shipping partners to help ensure your purchases arrive safely and as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received. Once your order has been processed and shipped, you will receive a confirmation email with tracking information when available.

Please note that orders placed on weekends or public holidays may begin processing on the next business day.

Delivery Times

Estimated delivery times typically range between 7–14 business days, depending on your location and the shipping method available for your order.

Delivery times may vary due to factors such as:

• Your delivery location

• Customs processing

• Weather conditions

• Public holidays

• Carrier delays

• Unexpected shipping or logistical issues

While we do our best to ensure timely delivery, some delays may be outside our control.

Shipping Charges

Shipping costs are calculated and displayed at checkout based on your location, order, and available shipping options. Any applicable shipping promotions or free-shipping offers will be clearly displayed on the Vogue Vessels website.

Order Tracking

Once your order has been shipped, you may receive a tracking number by email. Tracking information can take a few days to become active after the package has been handed over to the shipping carrier.

If your tracking information has not updated for several days, please allow additional time for the carrier’s system to update.

Incorrect Address

Please make sure your shipping information is correct before completing your purchase. Vogue Vessels is not responsible for orders delivered to an incorrect or incomplete address provided by the customer.

If you notice an error in your shipping address, contact us as soon as possible after placing your order. We will do our best to assist you, but we cannot guarantee that the address can be changed after the order has been processed or shipped.

Lost, Delayed, or Damaged Packages

If your order is significantly delayed, appears to be lost, or arrives damaged, please contact Vogue Vessels with your order number and relevant details. We will work with you to help resolve the issue.

For damaged packages, we recommend taking photos of the package and the items received and contacting us as soon as possible.

International Orders

For international deliveries, your order may be subject to customs duties, taxes, or other fees imposed by the destination country. These charges, when applicable, are the responsibility of the customer.

Customs processing may also cause additional delivery delays.

Questions About Shipping

If you have any questions about your order or our shipping policy, please contact the Vogue Vessels customer support team. We are happy to help you with your order and provide any available shipping updates.

Thank you for shopping with Vogue Vessels!